Shipping and delivery

Made for you. Delivered to your door.

Delivery cost

Delivery is free on qualifying orders. Any delivery charge is shown before you pay.

Returns are free within 50 days.

International orders arrive with import duties and taxes already paid. The price at checkout includes them, unless your Order Confirmation says you are the importer of record.

When it ships

Custom products are configured and assembled by hand in the UK, for you alone. We aim to dispatch them within 8 weeks of receiving your payment, measurements and prescription.

Pre-orders and newly launched products can take longer. The product page will say so.

For everything else, we aim to dispatch within 2 weeks.

If anything delays your order, we will tell you promptly with a revised estimate.

Your delivery address

Please give a complete delivery address and any import details your country requires. If a parcel comes back to us after a failed delivery, we may charge reasonable costs to re-deliver it. Consumers are told of any charge before re-delivery.

Customs

International deliveries go through customs and local regulatory checks, which can add time. We will provide the documents we reasonably can.

Returns

See our Return Policy.

The details

Full delivery terms are in section 19 of our Terms and Conditions. Questions: info@bryant.dental